Returns & Exchanges

At Wellbots, we want you to be completely satisfied with your purchase of the latest smart products and robotics. If you are not happy with your order, you can return most items in their original condition within 30 days of delivery.

1

Check Eligibility

Ensure your item is in its original packaging, includes all accessories, and is within the 30-day return window from the date of receipt.

2

Request a Return Authorization

Contact our customer support team at [email protected] to receive your Return Merchandise Authorization (RMA) number and shipping instructions.

3

Pack and Ship

Securely package your item with the RMA clearly marked on the outside and ship it back to our designated warehouse using a trackable shipping service.

4

Inspection and Refund

Once our technicians inspect the returned product to confirm its condition, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing